The official mobile application of the Ministry of Foreign Affairs of Russia "Foreign Assistant" is intended for the interaction of the Ministry of Foreign Affairs of Russia with citizens of the Russian Federation temporarily abroad, their notification (informing) about predicted or occurred emergency or crisis situations in the host country. In addition, with the help of this application, citizens of the Russian Federation temporarily staying abroad can get access to the necessary background information on countries, institutions of the Russian Foreign Ministry and other useful information.
One of the main functionalities of the official mobile application of the Ministry of Foreign Affairs of Russia "Foreign Assistant", provided for citizens of the Russian Federation, is the registration of their temporary stay abroad, both in advance of the trip and directly on the trip. Registration of a stay abroad provides for the possibility of specifying several places of stay and the duration of stay in each of them, as well as data on fellow travelers accompanying the Application User on a trip. The availability of information about the stay abroad will allow the DSKTS of the Ministry of Foreign Affairs of Russia to promptly notify the Application User about the crisis situation in the country of his stay.
The official mobile application of the Ministry of Foreign Affairs of Russia "Foreign Assistant" provides citizens of the Russian Federation with various functionalities for communicating with the DSKTs of the Ministry of Foreign Affairs of Russia in order to communicate or receive information regarding emergencies or crisis situations abroad.
Users of the application can make an emergency call to the Contact Center of the DSKTs of the Ministry of Foreign Affairs of Russia using telephone means, as well as request a call back.
In addition, users of the application are given the opportunity to send messages informing employees of the DSKTs of the Ministry of Foreign Affairs of Russia about the likely occurrence of an emergency or the consequences of its occurrence (list of countries in which these functions are available).
To use the automated functions of interaction (communication) with the DSKTs of the Ministry of Foreign Affairs of Russia, citizens of the Russian Federation must go through the registration procedure, which provides for the indication of their personal data.
The storage and processing of personal data of users of the mobile application is carried out in the DSKTs of the Ministry of Foreign Affairs of Russia in accordance with the privacy policy of the Ministry of Foreign Affairs of Russia regarding the processing of personal data and the requirements of the federal law of 27.07.2006 N 152-FZ "On personal data".